| Return Policy Return Policy
Your satisfaction as a customer is vitally important
to us here at the Large Dog Fashion Clothes. However, we do realize
that issues arise. Our Return Policy
is clearly listed here for your convenience in the unlikely event that
you have an issue that may require additional customer service.
We are an online boutique and do not have a retail
store. We do not carry a large inventory due to keep our overhead low
and keep our prices reasonable nor do we have a warehousing facility to
house a large stock inventory. Typical order processing time is three
(3) business days (if we have the products in stock or avail ourselves
of the drop shipping options provided by many of our vendors) up to
fifteen (15) business days due to many of our product offering being
made to order.
We generally order from our vendors once or twice
weekly depending on our order volume. In some cases, your order may
arrive in two shipments if some products are drop shipped from our
vendors.
Proper measurement is the surest way to avoid returns due to sizing issues. To
guide you in measuring your dog and choosing the right dogs, we provide
sizing charts for our designer brands and our custom dog clothes. As
stated above, we do not carry a large physical inventory and we order
the majority of our product offerings within a few days of the customer
ordering the products from our website.
Most manufacturers do not accept returns due
to sizing issues. Therefore, we do not accept returns due to sizing issues if the difference in the
size exchange differs by more than one size range in either direction.
To clarify, if you ordered a Large you are
requesting an exchange for a product smaller than an Medium or XLarge, we will not be able to honor the request.
Because we realize that measuring a dog is not always easy, we make ourselves available through our Contact Information
via email or you may call us at 1-888-798-7105 to answer any questions
or assist you in the process. We are dedicated to helping you find the
right size for your pet.
Returns are accepted if there is a defect in the product in all circumstances. You must email us within 7 days of receipt of your order. We will do everything in our power to rectify the situation.
All returned merchandise must be unwashed, unworn, and unused.
Any clearance, sale, personalized, custom, or
perishable orders will not be accepted for return. Due to strict health
regulations, no returns can be accepted on carriers or beds.
We recommend shipping your item back with some sort of tracking as we are not responsible for lost/stolen packages. |